Stay AI
Stay AI is a subscription management platform for Shopify brands, offering AI-powered tools that improve retention, optimize subscriber experience, and drive LTV through personalized strategies and automated interventions.
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What It Is:
Think of Stay AI as an advanced subscription engine that gives brands more control and insight over their subscriber experience. From customer portals to predictive churn logic, Stay AI helps you build, manage, and grow your subscription program more intelligently.
Role In Your Lifecycle Ecosystem
Improve Retention with Subscriber Experience
Personalize the subscriber experience to keep customers engaged
- Offer flexible subscription management in a user-friendly portal
- Customize subscription journeys based on behavior
Prevent Churn Proactively
Use AI to detect churn risk and deploy interventions
- Deliver targeted win-back or retention offers
- Reduce passive churn with smart retry logic and timing
Optimize LTV with Testing & Offers
A/B test offers, messaging, and customer flows
- Use ExperienceEngine to deliver upsell/cross-sell journeys
- Automatically optimize based on performance
Analyze & Iterate on Performance
Use advanced analytics to identify what's working
- Track LTV trends and churn cohorts
- Improve subscriber journeys over time
Fit:
Goals:
Goals It Supports:
- Reduce churn
- Increase LTV
- Improve customer retention
Built For:
Best Fit For:
- Shopify brands with active subscription programs
- Teams ready to improve retention through better subscriber experience
- Brands wanting deeper insights and control over subscription churn
Must-Haves:
Must-Haves:
- Shopify storefront
- Subscription program live or planned
- Willingness to use AI and testing to improve results
Ways To Use It:
Here's how Stay AI works
Stay AI works best when you treat subscriptions as an ongoing relationship—personalized, optimized, and always evolving. Here’s how to build a program that grows LTV and reduces churn over time:
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Set up a subscription portal that matches your brand and empowers customers with flexible management options.
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Activate churn detection and smart upsell flows that trigger the right offers, at the right time, to keep customers active and increase AOV.
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Outline moments where you can influence retention (e.g., post-signup, pre-renewal, at-risk segments) and plan win-back or cross-sell messaging.
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Use A/B testing tools to iterate on offers, product bundles, and messages that best influence retention and upsell success.
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Use LTV tracking and churn analytics to identify top-performing offers and subscriber behaviors worth scaling.
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Incorporate subscription-specific segments into your email and SMS campaigns to ensure consistent communication across the funnel.
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